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Risk Control Recommendations For The Treating PT

Jennifer L. Flynn, CPHRM

February 1, 2017

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Question

What are some tips to avoid or protect yourself from negligence claims?  

Answer

1) Know and comply with state laws regarding your scope of practice. PTs are responsible for knowing and understanding the regulations governing the practice of physical therapy in each state where they practice, as well as the policies and protocols of their employers and the facilities where they provide services.
2) Contact the referring practitioner for clarification if referring protocol appears premature or beyond the patient’s abilities.  
3) Be vigilant about protecting patients from the most common types of injuries.
4) Practice active listening skills and teach back to ensure that my patients understand directions and instructions.
5) Refrain from documenting subjective opinions or conclusions, as well as making any derogatory statement about patients or other providers in the record.


jennifer l flynn

Jennifer L. Flynn, CPHRM

Jennifer Flynn, CPHRM, is Vice President and Risk Manager for Healthcare Providers Service Organization in the Healthcare Division of Aon’s Affinity Insurance Services, Inc. Specializing in risk management and having worked in the health care insurance business for over 21 years, Jennifer is dedicated to educating health care professionals on professional liability risks and offers strategies to mitigate those risks by supporting patient safety principles and developing quality management programs.  In addition to being a frequent national speaker on healthcare risk and liability, Jennifer is also a published author on various risk management topics. Jennifer is a Certified Professional in Healthcare Risk Management and is a licensed Property & Casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, Pennsylvania.


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